Auckland Hospital Wayfinding & Signage
Finding your way in a hospital is often difficult. Buildings are complex, signage systems fragmented, and spaces look similar from one area to the next. Our team collaborated with ID/Lab to develop a wayfinding strategy and design for the campus.
The architecture in older parts of the building were confusing, with key destinations down small corridors and 'S' bends. In response we incorporated tapered leading lines for lift banks and public bathrooms to pull people through spaces.
Level 5 is established as the main public space for transferring between different levels of the hospital. Each destination is assigned one lift as the official wayfinding route, for example for Outpatients go to lift B.
Lift shafts are made landmarks through bold colour-blocking. There are 3 main public lifts that are the core navigational nodes through the hospital. Bright coloured supergraphics differentiate the 3 lifts, making it easy for visitors to follow a specific journey through the different hospital areas.
Wayfinders are directed to destinations through explicit instructions for example 'Go to Lift C, then level 10'. Wayfinding firstly directs to the lift, then once on the correct level there are directions to the end destination. The purpose of this strategy is to provide only the relevant information at each stage of the journey.
Wayfinding Sans tailored for Auckland DHB
As refurbishments were staggered over months, we saw an opportunity to use this time to test signage to scale before the final installation.